Frequently Asked Questions

About Stocks

About Company Information

Q

Could you tell me the origin of the company name "Zensho"?

A

Please see "About Us > Origin of Name".
Origin of the company name

Q

Could you tell me about Zensho Group's food safety initiatives?

A

Please see "Food Safety".
Food Safety

Q

Please tell me about the fair trade practices of Zensho Group.

A

Please see "Fair Trade".
Fair Trade

About Zensho Group and Its Stores

Q

How many stores does Zensho Group have?

A

Please see our "Corporate Outline".
Corporate Outline

Q

How many different business types does Zensho Group have?

A

Please see "Business & Brand".
Business/Brand

Q

Do you offer any work experience programs at your store?

A

Our group restaurants, including "Sukiya" and "Coco's," accept elementary and junior high school students for work experience programs. Please contact the respective brand's customer service desk for more information.
Inquiries to each brand of Zensho Group

About IR Information

Q

When will the monthly trends be updated?

A

We update this on the first business day of every month.

About Stocks

Q

How much is the dividend?

A

Please see "Investor Relations > Financial  Performance > Financial Results".
Financial Results

About Shareholder Benefits

Q

Could you please tell me about the shareholder benefits?

A

We are offering discount vouchers for meals that can be used at Zensho Group restaurants. For details, please see "Investor Relations > Information for Shareholders > Shareholder Benefits".
Shareholder Benefits

Q

Please tell me what the substitute items for the shareholder benefit coupons are.

A

For more details, please see "Investor Relations > Information for Shareholders > Shareholder Benefits".
Shareholder Benefits

Q

When will the shareholder benefit coupons arrive?

A

We send them out every year in early June and early December.

Q

I haven't received my shareholder benefit coupons.

A

We ship in early June and early December each year, but due to postal service conditions, it may take longer than usual (it may be delayed by up to a month). Thank you for your understanding.

Q

I have some shareholder benefit coupons that arrived six months ago that I still have left over. Can I use them as a substitute for this item?

A

We are sorry, but you cannot use it.

Q

Will I receive change if I use the shareholder discount coupon?

A

We apologize, but we do not give change, so please use our service for purchases of 500 yen or more.

Q

Can shareholder discount coupons be used together with other discount coupons?

A

Please note that some group stores may not be able to use this discount coupon in conjunction with other discount coupons. Please inquire at the store.

Regarding Recruitment

Q

Do you hire mid-career professionals?

A

We have posted job openings on various job search websites, so please apply through those sites.

Q

Please tell me about job rotation.

A

Job rotation is the practice of changing employees' job responsibilities based on a talent development plan, in order to give them experience in a variety of tasks.
Generalists change their job title and responsibilities when they pass a promotion exam held every three months.
Leveraging the "management skills" acquired through managing multiple stores, you may also be transferred to support departments or group companies.

Q

How is the training conducted?

A

Training (education) includes Off-the-Job Training (Off-JT) and On-the-Job Training (OJT).
Off-the-job training (Off-JT) involves internal training tailored to specific job roles and tasks, as well as external seminars led by instructors, to help employees acquire the skills and knowledge necessary for the job. On-the-job training (OJT) involves developing necessary skills, abilities, knowledge, attitudes, and values through actual work experience.

[Off-JT (Off the Job Training)]
These include training programs devised by the company's education and human resource development department, as well as programs created by external training institutions.
■ Internal training... Some training sessions are held every three months in conjunction with the "qualification exam," and include topics such as leadership training, communication training, and financial management training.
■ External seminars... These include participation in chain store theory training programs and lectures given by external instructors.
[OJT (On The Job Training)]
A supervisor who acts as a trainer will provide training to their subordinates on operations, store knowledge, and training methods.
We also provide on-the-job training using actual equipment to teach communication methods, leadership skills, and numerical management.
In regularly held regional meetings, you will analyze the actual store conditions and figures together with your supervisor and senior colleagues, and learn problem-solving approaches.