Zensho Business Service
Zensho Holdings strives to provide carreer opportunities for people with disabilities,
regarding this as an important corporate social responsibility.
Approximately 200 people with disabilities work at the Zensho Group. In April 2012, we established Zensho Business Service Co., Ltd. as a special subsidiary to support the independence and social participation of people with disabilities.
At Zensho Business Service
- "An organization where everyone can take on challenges with all their might."
- "A close-knit team that cares for, respects, and trusts one another."
- "To become the person you want to be, have high aspirations and a passionate heart."
We are working on our daily tasks with this slogan in mind.
Corporate Outline
| Head Office | JR Shinagawa East Building, 2-18-1 Konan, Minato-ku, Tokyo 108-0075, Japan |
|---|---|
| Established | April 2, 2012 (approved as a special subsidiary in May 2012) |
| Capital | ¥10 million |
| Representative | Naoki Maruyama, President and Representative Director,Zensho Business Service Co., Ltd. |
| Number of employees | People with disabilities: 150; support staff: 17 (as of April 2026) |
| Office |
Katsushima Office: 5F, Toshin Building, 1-5-21 Katsushima, Shinagawa-ku, Tokyo 140-0012, Japan MAP |
History
| Jul. 2011 | Zensho Holdings Co., Ltd. has established a Disability Employment Promotion Office within its Human Resources Department. |
|---|---|
| Apr. 2012 | Zensho Business Service Co., Ltd. established 9 new employees |
| May. 2012 | Certified as a special subsidiary of Zensho Holdings Co., Ltd. |
| Mar. 2012 | 19 new employees joined the company (total of 28). |
| Mar. 2013 | 8 new employees joined the company (total of 34). |
| Jun. 2014 | We have begun sorting and shipping our own mail service, connecting stores operated by our group companies (approximately 4,500 stores) with our head office (Kita-Shinagawa Business Office, 1st Floor). |
| Mar. 2015 | 15 new employees joined the company (total of 48). |
| Jul. 2015 | We have opened a new office on the 6th floor of our Kita-Shinagawa branch, specializing in light work. |
| Mar. 2016 | 17 new employees joined the company (total of 65). |
| Mar. 2017 | 20 new employees joined the company (total of 86). |
| Mar. 2018 | 16 new employees joined the company (total of 99). |
| Jul. 2018 | Katsushima Office Opened |
| Mar. 2019 | 17 new employees joined the company (total of 112). |
| Mar. 2020 | 8 new employees joined the company (total of 113). |
| Apr. 2021 | 18 new employees joined the company (total of 123). |
| Apr. 2022 | 15 new employees joined the company (total of 134). |
| Apr. 2023 | 12 new employees joined the company (total of 140). |
| Apr. 2024 | Three new employees joined the company (total of 137). |
| Apr. 2025 | 9 new employees joined the company (total of 139). |
| Apr. 2026 | 12 new employees joined the company (total of 150). |
Business content
We primarily handle tasks commissioned by various companies within Zensho Group.
PC data entry and kitting work [Katsushima Office]
PC data entry work
We handle data entry requested by various companies within the group, as well as digitizing documents using scanners.
Kitting work
We install software and other necessary components on PCs used at headquarters and self-ordering terminals used in stores, and configure the IT equipment so that it can be used immediately for business operations.
In-house mail sorting and shipping operations [Katsushima Office]
Mail sorting work
We open the mail envelopes that arrive from our group stores (approximately 4,500 stores) across the country and sort them according to the department to which they should be submitted.
Shipping operations
Packages to be shipped to stores are temporarily placed on a designated shelf, and then on the shipping day, they are taken from the shelf again, placed in a mail bag, and sent out.
Light work [Katsushima Office]
Promotional material creation services
We print, cut, and laminate promotional materials (menus, posters, coupons, etc.).
Enclosing and packaging work
We gather the necessary documents and supplies to send to the stores and pack them into envelopes or cardboard boxes. When there are many different types of items to pack, we use a team-based assembly line process.
Office support services [Shinagawa Head Office / Tennozu Headquarters]
Mail and parcel sorting and delivery work
Mail and packages received at the head office are sorted by group company and department, and then delivered to the relevant departments.
Meeting room management
We will perform regular cleaning of meeting rooms and other areas.
Job rotation
PC data entry and kitting work [Katsushima Office]
PC data entry work
Employees are divided into four groups, and they rotate through all departments every month to experience all aspects of the job.
<Meaning of rotation>
By experiencing various tasks, you can develop your abilities by challenging yourself not only in areas where you excel but also in areas where you are not. You will learn about your own strengths and discover the person you want to become.
Career advancement system
Permanent employee promotion system
The exam is held every January. You can take it anytime and as many times as you like, starting from your second year of employment.
Management promotion system
Only full-time employees are eligible to apply.
Each of the four job functions has five managerial (sub-leader) qualifications, and you can obtain a maximum of five. You cannot take multiple exams at once.
Once you obtain five sub-leader qualifications, you will be eligible to take the leader exam.
Technical Staff Recruitment System
Both full-time and contract employees are eligible to take the exam.
You can take the exam from your second year onwards. You can obtain up to five technical (master) qualifications from among the four job categories.
Career advancement image
Message from the President
Zensho Business Service Co., Ltd. was established as a special subsidiary of the Zensho Group on April 2, 2012 and approved as a special subsidiary on May 24, 2012.
The Corporate Vision of the Zensho Group is eradicating hunger and poverty from the world.
All employees of Zensho Business Service tackle their day-to-day work with positivity, energy, and vitality while taking responsibility and pride in their own jobs as they help to achieve this vision.
Based on the principle of “customers come first,” employees work as one while each and every individual grows together with the company.
Naoki Maruyama, President and Representative Director,Zensho Business Service Co., Ltd.